Privacy Policy

1. Introduction

This Privacy Policy explains how COIFFEURSTORY (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website or contact us.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

2. Data We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number (if provided)

  • Information submitted through contact or booking forms

  • Basic website usage data (via analytics tools)

We do not collect sensitive personal data.

3. How We Use Your Data

Your information is used only to:

  • Respond to enquiries

  • Process bookings or session applications

  • Provide requested services

  • Improve website performance and user experience

We do not sell, rent, or share your personal data for marketing purposes.

4. Legal Basis for Processing

We process personal data based on:

  • Your consent (when submitting forms)

  • Contractual necessity (booking services)

  • Legitimate interest (website improvement and security)

5. Data Storage & Security

Your data is stored securely using trusted third-party platforms (e.g., website hosting, email services).

We take appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

6. Data Retention

We retain personal data only as long as necessary:

  • Enquiry data: up to 24 months

  • Booking records: as required for legal and accounting purposes

You may request deletion at any time (see Section 9).

7. Cookies & Analytics

Our website may use cookies to:

  • Ensure proper functionality

  • Analyse website traffic

  • Improve user experience

You may disable cookies in your browser settings at any time.

8. Third-Party Services

We may use third-party services such as:

  • Website hosting provider

  • Booking tools

These providers process data in accordance with their own privacy policies and GDPR standards.

9. Your Rights (GDPR)

Under European data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact us at:

contact@coiffeurstory.com

10. Contact

For any privacy-related questions, please contact:

COIFFEURSTORY SARL
Paris, France
Email: contact@coiffeurstory.com

11. Updates

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.